TERMS AND CONDITIONS
SoftWorldPro.com
1. Introduction
a. This website is owned and operated by Genuine Digital Store (SMC-Private) Limited (hereinafter referred to as “we”, “us”, or “our”). Our registered office is located at House No.4, Street No.1, Near Shad Bagh Underpass, Lahore.
b. We provide software development, IT services, digital products, and related solutions through this website.
c. By accessing our website or purchasing any service/product, you agree to be bound by these Terms and Conditions.
d. For support or inquiries, you may contact us at:
📧 Email: support@softworldpro.com
📞 Phone: +923094850663
2. Applicability and Updates
a. These Terms apply to all users including visitors, customers, and clients.
b. By using our services, you confirm that you are legally capable of entering into a binding contract under applicable laws of Pakistan.
c. We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.
3. Services Offered
a. SoftWorldPro provides services including but not limited to:
- Software development & License keys
- Digital marketing services
- IT consulting
b. All services are subject to availability and acceptance.
c. We reserve the right to refuse service to anyone at our discretion.
4. User Responsibilities
You agree not to use this website:
- For any unlawful purpose
- To violate any laws or regulations
- To infringe intellectual property rights
- To transmit viruses or malicious code
- To provide false or misleading information
- To attempt unauthorized access to systems
Violation may result in termination of access.
5. Orders, Payments & Pricing
a. All prices are listed in PKR or USD unless stated otherwise.
b. Payments must be made through approved payment methods (e.g., card, bank transfer, or payment gateway).
c. We reserve the right to:
- Refuse or cancel orders
- Modify pricing without prior notice
- Limit quantities
d. For service-based projects, payment terms (advance, milestone, or full payment) will be defined in proposals or agreements.
6. Refund Policy
a. Due to the nature of digital services, refunds are generally not provided once work has started.
b. Refunds may be considered only if:
- Service has not been initiated
- Mutual agreement is reached
c. Any approved refund will be processed within a reasonable time.
7. Intellectual Property
a. All content, designs, code, logos, and materials on this website are the intellectual property of SoftWorldPro.
b. Clients will receive rights to delivered work only after full payment, unless otherwise agreed.
c. Unauthorized use, copying, or distribution is strictly prohibited.
8. Project Delivery & Timelines
a. Delivery timelines are estimates and depend on project scope and client cooperation.
b. Delays caused by client (e.g., late feedback/content) are not our responsibility.
c. We reserve the right to revise timelines if required.
9. Confidentiality
We respect your privacy and agree to keep all client information confidential unless required by law.
10. Indemnity and Limitation of Liability
a. You agree to indemnify and hold SoftWorldPro harmless from any claims arising from your use of our services.
b. We do not guarantee that services will be error-free or uninterrupted.
c. We are not liable for:
- Loss of data
- Business losses
- Indirect or consequential damages
d. Use of our services is at your own risk.
11. Third-Party Services
We may integrate or use third-party tools, APIs, or services. We are not responsible for their performance or policies.
12. Termination
We reserve the right to suspend or terminate access to our services if:
- Terms are violated
- Fraudulent activity is detected
- Required by law
13. Severability
If any provision is found invalid, the remaining Terms will continue to apply.
14. Governing Law
These Terms are governed by the laws of the Islamic Republic of Pakistan.
Our Terms and Conditions are governed by the laws of the Islamic Republic of Pakistan and you agree that the courts of Lahore will have exclusive jurisdiction in any dispute that you have with us.
15. Contact Information
For any questions regarding these Terms:
📧 support@softworldpro.com
🌐 www.softworldpro.com